I WILL TELL YOU THE TRUTH WE DONT LIKE TO BE YELLED AT BECAUSE OF A BUNK PC THAT SOMEONE ELSE SOLD YOU! YOU NEED TO GO TO THEM AND YELL!
P.S. please understand all CAPS is the same as yelling! We are volunteers who like to help, when not yelled at!
P.P.S. Take it back and get your money! Go and buy something else!