Can't open emails in Yahoo

Solved/Closed
godfreygirl143
Posts
5
Registration date
Wednesday October 11, 2017
Status
Member
Last seen
October 14, 2017
- Updated on Nov 26, 2019 at 08:38 AM
HelpiOS
Posts
12750
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
August 11, 2022
- Mar 30, 2021 at 05:40 PM
Hello, I've always been able to click on an email in Yahoo Mail so it opens and I can read it. Now I can't. When I click on a new message, a tab opens but I cannot see or read the email even when I click on that tab. I can't figure out how to get help from Yahoo Help. It's VERY hard to navigate and it seems there is no way to add a new message in the forums.

The ONLY way I can now read them is to right click on a new message and choose "Open Link In New Tab". I don't want to have to do this every time I have a message.

I really want and need to be able to open and read my emails. Can you help? Thank you!

3 replies

Blocked Profile
Oct 12, 2017 at 04:37 PM
Well, if holding down the shift key, DOES NOT start a new tab, then there is a mis-configuration in the browser, or some other setting has been "MANGLED".

It is that simple, the email works correctly, it is the setting on the PC that have changed. What browser are you using, on what operating system?
12
godfreygirl143
Posts
5
Registration date
Wednesday October 11, 2017
Status
Member
Last seen
October 14, 2017
5
Oct 12, 2017 at 08:30 PM
The problem is solved. I did what I had to do and my mail opens as it did before now. Thank you very much for all your suggestions and responses. Have a nice rest of the week and weekend.
:-)
0
Blocked Profile
Oct 14, 2017 at 07:13 PM
So, what did you have to do? The rest of the community might like to know.

Thank you for the feedback, and I hope you are having a nice weekend, also!
2
Blocked Profile
Oct 14, 2017 at 07:26 PM
:) thank you for the fix, the rest of the community will appreciate as much as I did! Thanks again!
0
Shelleybarnes985@yahoo.com
Mar 30, 2021 at 04:56 PM
I am using the new Samsung a12 uts been fine , I have just clicked on my yahoo for my emails. Clicked on a email but for some reason can't open any its covered page dark?
0
HelpiOS
Posts
12750
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
August 11, 2022
1,801 > Shelleybarnes985@yahoo.com
Mar 30, 2021 at 05:40 PM
Are you trying to check your emails from your browser? If so, clearing cache and cookies should resolve the issue.
0