Compaq Presario CQ61 Can't boot to the desktop

Closed
stephinnoyewole Posts 1 Registration date Thursday October 19, 2017 Status Member Last seen October 19, 2017 - Updated on Oct 19, 2017 at 04:24 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 19, 2017 at 04:28 PM
This system belong to a friend of mine.. The system trip off while she was seeing movies with it. Since then it refuses to boot to the desktop...
I've tried all I could but to no avai, kindly help please...

Screenshots attached below


When we press any option from the first picture, it takes us to the second picture attached and keeps restarting without passing the second picture
Related:

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 19, 2017 at 04:28 PM
Hi

It looks very much like a hard disk failure a problem that only a qualified technician can attend to.