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Haven't got any emails from Facebook

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Jannat Shefa - Updated on Oct 26, 2017 at 03:25 PM
Ambucias
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 - Oct 27, 2017 at 04:29 AM
Hello,
I'm having a problem with facebook id
Someone reported my id that's pretending to be someone else! Which is wrong, they are keep telling me to submit an id
I wrote many times in their id list and send my government id with the same details matches with my fb id many times!
And still haven't got any emails! It's has been 2 days! Tell me the exact days when it'll be recover? Help me! Its urgent

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Ambucias
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 11,313
Oct 26, 2017 at 04:23 PM
Hello
You must cultivate your patience and wait, wait and wait. Among the millions of accounts, there are tens of thousands of people living the same situation as you. When you submitted your documents you were the last among the tens of thousands. Facebook has to examine every one of them. You must wait your turn and it may take several weeks.
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Jannat Shefa
Oct 27, 2017 at 02:50 AM
So there is chances to get back my account? There are my many pictures so yeah it so important for me!
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Ambucias
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 11,313 > Jannat Shefa
Oct 27, 2017 at 04:29 AM
Yes, there is a chance.
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