Toshiba laptop BSOD

Closed
Guurdf Posts 2 Registration date Thursday November 2, 2017 Status Member Last seen November 2, 2017 - Updated on Nov 2, 2017 at 07:51 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 2, 2017 at 04:21 PM
My Toshiba laptop showing blue screen when I turned it on, so I tried re-installing windows again but it didn't work when re-installing the windows symbol will show then for some few mins a blue screen saying an error occurred your computer needs to restart. Now after the restart it's no more showing the initial blue screen but black screen with a dash at the top left corner, i tried re-installing the windows again after the windows symbol it returns to the black screen. Please I need your help.

3 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Nov 2, 2017 at 07:53 AM
Hi

Trying reinstall windows was a mistake.

Now try to reset to factory out of the box settings.
0
Guurdf Posts 2 Registration date Thursday November 2, 2017 Status Member Last seen November 2, 2017
Nov 2, 2017 at 10:23 AM
How do I do that.....
0
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Nov 2, 2017 at 04:21 PM
Simple, follow the instructions in the following CCM How-to article:

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
0