I can't access my account please help me

Closed
splatter.inkslingin (Jerald Crews) - Nov 10, 2017 at 07:16 AM
BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 - Nov 10, 2017 at 10:43 AM
Hello,

I've been trying to get on my account for a couple months now and can't because I don't have the same phone number anymore and I lost my recovery email password as well. Will you please help me? Thank you for your time!

3 responses

BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 1,534
Nov 10, 2017 at 08:26 AM
Hello,

When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?
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splatter.inkslingin (Jerald Crews)
Nov 10, 2017 at 09:52 AM
I know I made a security question but it doesn't ever ask me that, I can't access my alternate email nor do I have the same phone number anymore. I haven't been on my account in at least 4 months. I desperately need to access my account can you please help me? Thanks again!!
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BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 1,534
Nov 10, 2017 at 10:43 AM
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