I can't access my account please help me

Closed
splatter.inkslingin (Jerald Crews) - Nov 10, 2017 at 07:16 AM
BunoCS Posts 15505 Registration date Monday July 11, 2005 Status Moderator Last seen February 5, 2025 - Nov 10, 2017 at 10:43 AM
Hello,

I've been trying to get on my account for a couple months now and can't because I don't have the same phone number anymore and I lost my recovery email password as well. Will you please help me? Thank you for your time!

3 responses

BunoCS Posts 15505 Registration date Monday July 11, 2005 Status Moderator Last seen February 5, 2025 1,534
Nov 10, 2017 at 08:26 AM
Hello,

When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?
splatter.inkslingin (Jerald Crews)
Nov 10, 2017 at 09:52 AM
I know I made a security question but it doesn't ever ask me that, I can't access my alternate email nor do I have the same phone number anymore. I haven't been on my account in at least 4 months. I desperately need to access my account can you please help me? Thanks again!!
BunoCS Posts 15505 Registration date Monday July 11, 2005 Status Moderator Last seen February 5, 2025 1,534
Nov 10, 2017 at 10:43 AM