I installed Ultrasurf VPN on my PC. After a while, I decided to dispose of it. I checked the control panel so I could uninstall it but it wasn't there. I then did a normal delete in my file manager because it came as a winrar file. Problem is, I can't connect to the internet ever since. A friend advised that I should format my PC but i'm hesitating. Is there any other thing I could do or is format the only option. I'm using windows 10.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag :
https://www.nicolascoolman.com/fr/download/zhpdiag/ (Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
I have found several malware in your system including a Hijacker.Proxy
Actually there are many malware in your systems. You are now using Windows Defender but there are traces of other anti-viruses software which create conflicts with Defender.
I am a CCM moderator and I must uphold the CCM Charter. I have found on your system a hacking tool, able to hack Microsoft operating system and software. I found the source of your issue. Under normal circumstances, I would be able to help you solve your issue in a jiffy. But, because the hacking tool, I can't and will not.
Again you have downloaded infected stuff, one of those thing hacked your internet connection intending to crack or break security measures and penetrate your computer.
I have noticed that you download a lot from torrent sites. I must warn you that torrents are not safe, as a matter of fact it's very risky. Torrents are infested by malware. Torrents are hackers' and pirates favourite vehicle for their evil deeds.
Now here is you will do. Be very attentive as to not make any mistakes.
Click right on you windows icon, lower corner of your screen and click on RUN.
In the right panel, locate and delete the entries:
~vyjbuiv = "dword:0000049f"
ProxyOverride = "local"
ProxyServer = "127.0.0.1:9666"
In the left panel, double-click the following:
In the right panel, locate the entry:
ProxyEnable = "1"
Right-click on the value name and choose Modify. Change the value data of this entry to:
0 Close Registry Editor.
In your control panel / security
Insure that all is set to default settings.
Yes! You need a better antivirus but an antivirus will not stop you from downloading malware. You must be very careful. I suggest that you use Kaspersky antivirus, scan you machine and delete files such as HKTL_USURF.
Great! Don't worry about vyjbuiv = "dword:0000049f
You issue should now be resolved, all you need to do is to reset your internet settings to default or reconfigure your internet connection. In your control panel / security, insure that all is set to default settings.
Remember what I have said about Torrents, they are like swimming in crocodile infested waters.