Laptop doesn't recognize my headphone or earphones
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Clei
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Updated on Dec 20, 2017 at 06:55 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 20, 2017 at 06:57 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 20, 2017 at 06:57 AM
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Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,164
Dec 20, 2017 at 06:57 AM
Dec 20, 2017 at 06:57 AM
Please update the latest audio drivers from the support site (laptop manufacturer's website) and check. If you need help with finding the audio drivers, please reply with the Device Instance ID of the Audio Card in your computer. To get the Device Instance ID:
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
