Black screen with cursor

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Alan - 20 Dec 2017 à 13:27
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2017 à 16:30
Hello, When booting my Windows I just get a black screen with a cursor. I have tried the 'press f8' and 'control/alt/delete ' solutions everyone gives as a fix,but my screen stays the same. Any sure fire answers PLEASE?



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2 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
20 Dec 2017 à 13:54
what version of Windows are you using?
Hi. Thanks for replying-I'm at my wit's end here. I'm not the most computer literate,but have Windows 7,not vista. Al.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > Alan
20 Dec 2017 à 16:13
Is this a laptop?
Alan > Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026
21 Dec 2017 à 14:46
Yes,a laptop-Windows 7
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Dec 2017 à 16:30
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck