Black screen with cursor

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Alan - Dec 20, 2017 at 01:27 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 21, 2017 at 04:30 PM
Hello, When booting my Windows I just get a black screen with a cursor. I have tried the 'press f8' and 'control/alt/delete ' solutions everyone gives as a fix,but my screen stays the same. Any sure fire answers PLEASE?



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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Dec 20, 2017 at 01:54 PM
what version of Windows are you using?
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Hi. Thanks for replying-I'm at my wit's end here. I'm not the most computer literate,but have Windows 7,not vista. Al.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > Alan
Dec 20, 2017 at 04:13 PM
Is this a laptop?
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Alan > Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Dec 21, 2017 at 02:46 PM
Yes,a laptop-Windows 7
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 21, 2017 at 04:30 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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