Forgot Yahoo mail password and mobile number changed

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olivia - Updated on Jan 19, 2018 at 04:21 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 19, 2018 at 04:22 PM
Hello,

I forgot my password. the number I had on file is no longer my phone number and the email I had on file I cannot login as well. please help
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 19, 2018 at 04:22 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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