WD My Passport 250GB doesn't work on XP Solved/Closed

Question

Hello,
I have a Western Digital 250GB External Hard Drive and it works fine on my other laptop (which it's ruined and a Vista), but when it comes to a Dell Latitude C840 (which is old and an XP), it doesn't show up anything. ZERO! Like, I can hear the hard drive fan on but what's so unusual is that it keeps on making this click sound. So, please help ! It would be good for me and for my vacation!

INO100 · Accepted Answer

The problem is that your usb ports are not giving enough power to the external drive to sync the info. You would have to use a double branch usb cable to do so. But on the other side I have a similar problem with the same devise. When I was working on vista evrything was fine and working well but when I switched to windows 7 I could still sync the info but after 10 sec of sycing the transeft stop but its telling me that its still working and I cant even cancel the transeft. I know that the proble is that windws 7 regulate the power do that the usb port do not give execsive amout of power to the usb devise as a mather of security. But I want to blow up this safety protocol does sommone know how to do it ???

StefanoM · Answer

I'm Having the same exact issue, did you solve it?

droppin'by · Answer

Perhaps it is not drawing enough current from the laptop USB port.  Try using a Y-cable and connect it to two ports on the PC.

WitchPunkRockStar · Answer

Chaps and chappettes follow this link from Microsoft 'A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive' (which worked for my PC) or buy a Mac, which worked best for me all round!

https://support.microsoft.com/en-us/windows/troubleshoot-common-usb-problems-5e9a9b49-ad43-702e-083e-6107e95deb88

KrAzY bOb · Answer

i had this problem but I managed to solve it. it is a power problem with the USB. First try the usb points on the back of your pc before trying to double up USB. The ports on the back of the pc have a greater power output

Stocksy · Answer

I had a problem with Vista & this drive. I discovered that if I used a USB cable that came with my phone, instead of the one supplied by WD (because it was longer), the drive didn't work. I noticed that the drive wasn't spinning using any other cable.

krish · Answer

IT worked, The USB port at the back of the PC has enough power to drive the Hard drive, AMazing... thanks

Vini · Answer

Hey, I am having the same issue with my WD 250GB ... then I installed the autofix:
MicrosoftFixit50028.msi

Man, I have two Hard Drives, now appeared another 2 hard drives ... I dont know what happened, and inside this hard drives there is a folder from DELL ... how the heck I remove or uninstall this autofix ???

please help, weird thing, I reinstalled my chipset drivers in secutiry mode and nothing, dont know what to do here ... seems this autofix created 2 logical hard drives ... for what ? and worst, my WD 250GB sometimes worked, now doenst worked anymore !!

incredible, any help ?
thank you
Viny

Jen1302 · Answer

I have the same problem with mine since I let someone use it, it's came back clicking when plug it in....could it be a virus as the person who last used it said a file they was moving had a virus an since then my passport aint worked just clicks an not loading any ideas

WD My Passport 250GB doesn't work on XP

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