Corrupted Videos

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Bledi - Updated on Feb 26, 2018 at 04:54 PM
 Bledi - Feb 28, 2018 at 08:49 AM
Hello,

Please I need assistance! I transferred the videos of my little daughter from my laptop in a USB and later noticed that most of them were corrupted and not playable. I still have them and they show normal physical memory but can't be played...I tried different back up and recovery software and video convertors but not positive results. I'm sad cause we had good memories on those videos. Any supportive advice please! Write on my email ***@***. XXXX. Thanks in advance!
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3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Feb 26, 2018 at 04:58 PM
Hi

Are the videos on the laptop playable.? They still are on the laptop aren't they?

Where are you trying to play the videos? What are the file format?
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Not! Unfortunately when I transferred I did cut, not copy :-(
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > Bledi
Feb 26, 2018 at 05:13 PM
Please answer all of my questions.
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Bledi > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Feb 26, 2018 at 05:27 PM
Sorry. Telephone issues. When I took them back on laptop the videos were already corrupted and unplayable. I tried to play them from laptop sure, with MediaPlayer, VLC, KMPlayer but same results. The format is .MOV because videos were made with Iphone 5S. Thanks!
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > Bledi
Feb 26, 2018 at 05:44 PM
What software did you use to create the videos?

Your laptop, what is the operating system?
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Bledi > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Feb 26, 2018 at 06:21 PM
Sorry my ignorance on the field if I am not correct...I guess my phone operation system is iOS 10.2 (14C92) and laptop system Windows 7 Professional.
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Blocked Profile
Feb 26, 2018 at 06:10 PM
They are not corrupted, you just need the Codec to play .mov files, as they are proprietary apple files!
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so to download any MOV codec it will help? I dont understand quit good but why only these files dont work and others yes?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > Bledi
Feb 26, 2018 at 06:25 PM
You can always try to convert your videos to a workable format.

This software is free:

https://ccm.net/downloads/tools/5851-freemake-video-converter/
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Bledi > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Feb 26, 2018 at 06:28 PM
Thanks bro but I already tried with this since I had it installed. Doesnt recognize the videos even...
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Blocked Profile
Feb 26, 2018 at 06:59 PM
Its a codec issue. The files are proprietary!
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So what to do?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Feb 27, 2018 at 04:57 PM
There are many software on the web capable to convert .mov to mp4. But they are shareware, so you must Google them.
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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Feb 28, 2018 at 06:41 AM
Hi,

In my opinion, you should go for the video repair software. It will help you out in repairing corrupted videos. You can try Stellar video repair tool for repairing your corrupted files.
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Bledi > nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022
Feb 28, 2018 at 07:37 AM
I tried the Stellar but did not repair something....
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They don't recognize the videos neither...I have two copies from the same video, one corrupted and one ok. Can it help to make a comparison and find where the problem is? I discovered that the videos properties>Details, video details are deleted.
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