Confirm your identity then Connection Lost

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3
Registration date
Friday October 12, 2018
Last seen
October 13, 2018
-
How can i fix this.
I input my email **********@gmail.com
And input my password ******
Once its okay it will say CONFIRM YOUR IDENTITY.
Once i Click it then it will say CONNECTION LOST
I try to reset my phone,uninstall and install my facebook but nothing happens.
Please help me
P.s. my account is still active you can check it.
Thanks
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Posts
50333
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
What device are you using to connect to Facebook?
Cidrozjason
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3
Registration date
Friday October 12, 2018
Last seen
October 13, 2018
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Android samsung j7
Respond to Ambucias
Posts
3
Registration date
Friday October 12, 2018
Last seen
October 13, 2018
0
Thank you
Im using samsung j7 android
Respond to Cidrozjason
Posts
50333
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
There are three ways to fix the connection problem:
1.- Update to the latest software: Go to “Google Play”and select MY APPS > UPDATE
This solution doesn’t work for me but I’ve read it solved for some users.

2.- Change your password by going to you Android Settings -> Manage Applications -> Facebook -> Clear Data
With this it will solve most problems. I honestly don’t understand why this change works but It works charmly for most phones

3.- Fully Uninstall and Re-Install Facebook Application from google play. This fixed the connection lost problem for me. Just go to Play Store (on your Android device) and go to Installed Applications and select Facebook Uninstall. Then go search again for Facebook and re-install. You will be prompted for you password and then it will SYNC and will work again

Good luck
Respond to Ambucias