‘Clear face photo for verification’ FAILED

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Facebook

AfiziUnaTesta - Jan 31, 2018 at 11:31 PM
RetchellSuico - Feb 7, 2018 at 03:24 AM

Hello,

I already been blocked by Facebook for I dont know what reason. They than asked me to submit my CLEAR FACE PHOTO for verification. However, when i upload my photo and clicked submit button, the error pop ups ( Upload failed. Please make sure you have a stable network connection and try again later). Ive been trying for 24hours using several device and several network coverage and the results still the same. I have used apps and web also the same error.

Your verification failed because we were not able to analyze your face. please make sure you do not have anything on your face (e.g glasses) when taking the selfie.
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7 responses

Answer 1 / 7

Maxhall
Feb 2, 2018 at 04:13 AM

I have the same problem and have a stable connection. Please help

BOBBY
Feb 4, 2018 at 02:46 AM

well i founded the solution
you have to use desktop or go to desktop virsion site and upload your foto it worked for me

Pgrale
Feb 4, 2018 at 03:11 AM

Still doesnt work

Answer 7 / 7

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 1, 2018 at 04:43 AM

You must use the original device with which you created the account with a stable network connection

RetchellSuico
Feb 3, 2018 at 10:45 AM

Thank you so much i will try it

Afewerki
Feb 3, 2018 at 12:36 PM

Thank you so much!
I had aproblem of (upload failed,please make sure that you have a stable network connection and try again).It has been activated after two days when I tried in a computer.

RetchellSuico
Feb 3, 2018 at 10:26 PM

Not working i try in my other mobile to uplaod its the same. Said upload failed please make sure you have stable network connection and try again later. I connot apload photo verifacation

RetchellSuico
Feb 3, 2018 at 10:27 PM

What i do. Why become like that

nondescript Posts 2 Registration date Friday February 2, 2018 Status Member Last seen February 3, 2018
Feb 3, 2018 at 10:59 PM

Use a browser that has a "Switch to Desktop View" then access facebook via web.facebook.com

The "stable connection" error screen appears only on m.facebook.com so you have to use web.facebook.com for the upload to work. Make sure that displaying images are turned ON in your browser settings as well.

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