Previous Topic Next Topic

Dell XPS laptop goes direct into black screen with

Closed
salahban Posts 1 Registration date Saturday March 17, 2018 Status Member Last seen March 17, 2018 - Mar 17, 2018 at 01:50 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 17, 2018 at 03:17 PM
Hi All,
my Dell XPS laptop goes direct into black screen with blinking cursor on top left corner.
It doesn't go to Windows at all, so f8 will not do anything.
i took the hard desk out and it is fine and all data is OK including a folder named (recovery CD)
i dont actually have any recovery CDs with me, how can i fix the problem?
how can make a bootable DVD with the files from the recovery folder?
Thank you
Related:

1 response

Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 17, 2018 at 03:17 PM
You should be able to restore your system without going into Windows.
But, this will delete ALL your files on the hard disk.

To access the recovery partition on your Dell computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the Dell logo, hold the Ctrl key and press the F11 key simultaneously.
2. The Dell PC Restore screen will come up.
3. Select Restore or use the Tab key to highlight it and press Enter.
4. if you wish to continue, click Confirm, or use the Tab key to highlight it and press Enter.
5. When the utility is finished, click Finish, or use the Tab key to highlight it and press Enter.
0