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BSOD we'll restart PC for you and repeats

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bobbykai - Updated on Mar 25, 2018 at 06:17 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 25, 2018 at 06:27 PM
Hello, when I start up my dell inspirion 15 3000 series, I get the blue screen with this message, (Your PC ran into a problem and needs to restart. We're just collection some info, and then we'll restart for you.), it just keeps recycling to this screen every time it restarts.



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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 25, 2018 at 06:27 PM
Hi

Houston have a huge problem here!

Unfortunately, I don't have enough information to be able to start helping you and it may take several exchanges. I must log off in a two minutes. (supper time, walk the dog, etc.) I will return tomorrow early morning.

In the meantime, if you wish to continue with us, please tell me what your operating system is.

Can you boot in safe mode ?

Have you made any recent changes such as adding software or hardware?

How old is your rig?

Catch you later may be

Ambucias
Moderator

P.S. I have edited your title. BSOD = Blue screen of death, term common in the IT world. Scary isn't?