Can’t access my Facebook

Hello,



I really need help!

For weeks now I can´t access my facebook account. After redefining my password they blocked my account, and to unlock it says I must verify my identity and change the password.

The next step, however, says only this: «Identity Not Confirmed. We currently can't verify your identity. Please try again later.»

So I can't do anything else! Did this already happen to anyone? I've contacted Facebook but they don't respond! It's been giving me this answer for weeks, so frustrating!