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1 reply
Ambucias
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Hi
It would be awfully nice of you to tell us what was the error message when the crash occurred.
What do you mean by "feature" update?
Can you boot in safe mode?
But first, try this:
Try this
1. Remove the battery and cable.
2. Press and hold the power button for 58 seconds.
3. Replug and start.
It would be awfully nice of you to tell us what was the error message when the crash occurred.
What do you mean by "feature" update?
Can you boot in safe mode?
But first, try this:
Try this
1. Remove the battery and cable.
2. Press and hold the power button for 58 seconds.
3. Replug and start.
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Windows feature updates changes the appearance different from security updates.
For the error code or message i don't remember it happened fast and i thought it would roll back normally.
I can't boot in safe mode.
And right now i cant remove the battery because it is inside the case.
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47398
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- November 27, 2020
9,419 > avpaulhttps://support.hp.com/sg-en/product/hp-probook-640-g2-notebook-pc/8430730/document/c05158543
I am wondering how you tried to boot in safe mode with Windows 10.
Good luck