HP Probook touchpad not working

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tbaradze Posts 1 Registration date Tuesday 15 September 2020 Status Member Last seen 15 September 2020 - 15 Sep 2020 à 07:30
HelpiOS Posts 15614 Registration date Friday 30 October 2015 Status Moderator Last seen 18 October 2026 - 17 Sep 2020 à 13:33
My touchpad has not been working for a while now. I have tried the enable and disable method using the LED sensor but it is not responding too. How can I solve this problem?
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1 response

HelpiOS Posts 15614 Registration date Friday 30 October 2015 Status Moderator Last seen 18 October 2026 1,880
15 Sep 2020 à 19:13
Hi,

Press the Windows + R keys. Next type main.cpl and press Enter. Go to the Touchpad or Device Settings tab and choose Enable.

If the touchpad is already enabled, press Windows + R and type devmgmt.msc. Expand the Mice and other pointing devices section. Right-click on your driver touchpad and choose Update Driver Software > Search automatically for updated driver software.

Good luck.
Thanks but still no change. When I go to the touchpad properties it's reporting that the device is working properly
HelpiOS Posts 15614 Registration date Friday 30 October 2015 Status Moderator Last seen 18 October 2026 1,880 > Tbaradze
17 Sep 2020 à 04:52
What is the exact model of your HP Probook?
Tbaradze > HelpiOS Posts 15614 Registration date Friday 30 October 2015 Status Moderator Last seen 18 October 2026
17 Sep 2020 à 09:48
ProBook 4540
HelpiOS Posts 15614 Registration date Friday 30 October 2015 Status Moderator Last seen 18 October 2026 1,880 > Tbaradze
17 Sep 2020 à 13:33
Try installing this: Synaptics TouchPad Driver 16.0.3