BIOS/Boot Menu does not recognise the CD/DVD

 Aakash Patil -

RE: BIOS/Boot Menu does not recognise the CD/DVD Drive... any help appreciated

Hi Guys, I have registered in this forum hoping that I might receive some valuable information as to how to go about and fix my Vaio laptop which does not recognise the CD/DVD drive at all in the boot menu.

I read all the threads with similar problems but none are quite the same as my case and not much helpful therefore. Please help me if you can.

It started about two weeks ago when I opened a file from the internet and the whole thing came crashing down. I imagine there must have been several malicious viruses and trojans in the file, since it literally seemed like hell had broken loose. I managed to use the laptop for a few more hours, since I was in the middle of doing a project, and after I turned it off, it wouldn't come back on.

It starts normally when turned on, but it doesn't get very far.

1-st screen: VAIO. Intel. Phoenix Technologies. Press F12 for Network Boot.

2-nd screen: The bar moving left-to-right and the "(C) Microsoft Corporations" underneath. Sometimes this bar moves normally, other times it is stuck and I have to shut the whole thing down before I restart it again. but when it does get past this point, it gets to the third screen.

3-rd screen: (lasts for anything between 1-7 seconds, and the following appears on a blue screen):

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000007E ..........

Collecting data for crash dump..... %...."

4-th screen, windows is loading files.

5-th screen, Windows Error Recovery. Windows failed to start. A recent hardware or software change might be the cause. If windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, chose start windows normally.

Launch Startup Repair (recommended)
Start Windows Normally.

6-th Screen: Startup Repair: startup repair is checking your system for problems. ......... Windows cannot repair this computer automatically. If you have recently attached a device to this computer, such as a camera or portable music player, remove it and start again. (none of these are attached). If you continue to see this message, contact your system administrator or computer manufacturer for assistance. Click Finish to exit and shut down your computer. View Diagnostic and repair details. Views advanced options for system recovery and support.

Startup Repair > Diagnosis and repair details: > Startup Repair diagnosis and repair log
last succesful boot time: 1/15/2010
number of repair attempts: 12

Session details
System Disk = \Device\Harddisk0
Windows Directory = C:\Windows
AutoChk Run = 0
Number of Root Causes = 1

several tests are performed

Startup Repair has tried several times but still cannot determine the cause of the problem.

>>>The whole process is repeated over and over, that is until I finally managed to attain a Vista CD, and when I press F2 the BIOS menu appears, however in there the CD/DVD drive does not appear. What do I do about this? The drive works fine, since it was always working even the day before the virus struck.
This is the Boot menu as it appears:

Boot priority order:

1. Internal optical drive
2. Floppy disk drive (*)
3. Internal hard disk drive
4. Network
5. USB Flash (*)

What could it be? How can I load the OS if the CD drive does not appear? Or how can I make the CD drive appear on the BIOS?

Any help is much appreciated,

Thanks, VaioUser

4 replies

Registration date
Tuesday January 26, 2010
Last seen
January 29, 2010
good to know it u found a soln.
people can often misread bios settings as manufacturers keep tweaking them and theres no standard actually for everyone to follow.
n theres the popular sayin that a man learns from his mistakes ;)
i too learnt all these stuffs by making mistakes and screwing my old pc years ago :P

one thing I wanted to tell is, now that uve installed clean copy of vista, u wont be able to sytem restore as the old operating system files are now gone. But that wont be an issue as uve got ur cd rom to boot.
Hi, thank you very much for your time and interest in my predicament.

in terms of the drive not being removed, that's too late, I got it out and had good look at it. it seems fine so I put it back and it works fine, I believe. however I learned that the internal optical drive is actually the cd rom drive which I was looking for, so it means that bios IS recognising it, its just that I was getting confused bnecause in previous machines I have seen it listed as cd dvd drive, or smth like that.

i then learned how to expell all the other drives and leave only the cd rom drive for the computer to boot from, and I loaded one of the cds which I was given, which says vista 3.4 gb, and its doing smth. finally. this is as far as it has been to in the last 2 weeks, so im very excited. it is apparently installing windows vista, and it went past the 'collecting information' step and its now on the 'installing windows', 'expanding files, (26%)....'. I imagine this will take quite a long time, but I dont mind, as long as it works. at the same time, this looks rather old... somehow it doesnt have the slikness of vista.. perhaps its just the installation.

in any case, if this fails, I have another thing to do, which is that which you suggested.. I hope I can restore it to its previous state and retrive some data back too.

thanks for your help, it is much appreciated.
I have installed it.

Its all done.

Thank you for your help.

kind regards,

a vaiouser :)
Registration date
Tuesday January 26, 2010
Last seen
January 29, 2010
well it seems uve researched ur problem well.
urs is a lappy and therefore we have to solve this prob without being able to remove the drive. I know it can be removed but its advisable not to do so if under warranty.
bios not recognising cd drive can mean only 2 things, either ur bios is corrupt (can be flashed with software)
or ur drive has gone bad(electronics can go kaput anytime so dont be surprised tat "it was working but.....")
do 1 thing

as soon as u boot the computer press F8
it will get u to advaced boot menu
select start in safe mode
once done, the os will start.
from there , go to start ....then click all programs/.....accessories....then sytem utilities....then system restore.

over there select restore to an earlier date. select the date just before the day ur lappy crashed.
it will do the reqd settings n ur lap will restart.
once done...
install a good anti virus [avast,avira , avg] and update it. then put it for scan to remove the virus.

try this n see
lemme know at my blog is this isnt working
ill tell u wat more to do.
try this 1st. may work out
sir I tried the way u hve told here but still the boot menu is not showing the cd driver option to accept formatting, I hv also checked all bios & restore settings, kindly help!!
Check in your BIOS. I think IDE/Legacy is disabled or not set as active.