I was able to create a new username and password, but now it seems that I may have lost all of my daughter's years of data.
Does this wipe the hard drive?
If not, how do I bring her stuff back up?
She is going to freak out if I tell her that several years of information is gone. I was supposed to back this information up .... I fear that critical information could be lost.
Your assistance would be greatly appreciated.
Basically ... the optical drive was broken ... I forgot her password ... was simply trying to install the security upgrades, etc.