Why does my wifi dis-connect when the phone is use

-
When my phone is used my Wi-Fi cuts out. My phone is wired into my ZyXel router, I don't know any details about the router or the company or anything like that. Sometimes you need to do a confirmation with you phone and they ask you for a four digit code or something like that then you go to your lap top to get the code and because you picked up the phone you can't find the code! Please help.



See more 

Your reply

1 reply

Posts
11185
Registration date
Monday June 3, 2013
Status
Contributor
Last seen
January 22, 2019
1916
0
Thank you
SO, it is a wired phone, for dial tone, and not a mobile phone correct?

The dial tone voltage is killing the SYNCH signal from the DSLAM (former phone tech, I know what I am saying, trust me!)

This can be fixed with the simple filter that came with the DSL router. Place it on the PHONE, not the ROUTER.


Or, isolate the router on to its OWN line. Filter is easiest fix, and you should have one of those for each phone that is plugged into the house network!
Sounds like...JUNK. I am pretty sure a whole LOAD of people still use filter...
Ambucias
Posts
50286
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
19972 > EliteE -
You are correct, loads of people use filters but with old internet connections such as DSL.
ac3mark
Posts
11185
Registration date
Monday June 3, 2013
Status
Contributor
Last seen
January 22, 2019
1916 -
I had one, until I stopped paying for HOME PHONE SERVICE! DSL is DSL, and sometime when you live on your OWN ISLAND, the cable wants $10K to place a cable line to your house. That is just to be able to charge you $65.00 month. I'll take DSL, old man!
Ambucias
Posts
50286
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
19972 -
Gee...I'm sorry...back into the bar...
ac3mark
Posts
11185
Registration date
Monday June 3, 2013
Status
Contributor
Last seen
January 22, 2019
1916 -
HEHE! I gotta poke back every once in a while!
Respond to ac3mark