HP Laptop plain blue screen

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Keelz96 - Updated on Aug 7, 2018 at 05:09 PM
Keelz96 - Aug 7, 2018 at 02:15 PM

Hello,

I am experiencing start-up difficulties with my laptop. After I enter my password on the lock screen, I go straight to a blue screen instead of the desktop screen (It’s a plain blue screen) I have tried turning it off and turning it back on, but that doesn’t work. Can anyone help me with this?

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1 response

Answer 1 / 1

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 7, 2018 at 02:06 PM

what version of Windows are you using?

Keelz96
Aug 7, 2018 at 02:15 PM

I use Windows 10.

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