HP Laptop plain blue screen

Keelz96 - Aug 7, 2018 at 02:05 PM - Latest reply:  Keelz96
- Aug 7, 2018 at 02:15 PM

I am experiencing start-up difficulties with my laptop. After I enter my password on the lock screen, I go straight to a blue screen instead of the desktop screen (It’s a plain blue screen) I have tried turning it off and turning it back on, but that doesn’t work. Can anyone help me with this?

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xpcman 19368 Posts Wednesday October 8, 2008Registration dateModeratorStatus October 15, 2018 Last seen - Aug 7, 2018 at 02:06 PM
Thank you
what version of Windows are you using?
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