HP Laptop plain blue screen

Keelz96 - Updated on Aug 7, 2018 at 05:09 PM
 Keelz96 - Aug 7, 2018 at 02:15 PM

I am experiencing start-up difficulties with my laptop. After I enter my password on the lock screen, I go straight to a blue screen instead of the desktop screen (It’s a plain blue screen) I have tried turning it off and turning it back on, but that doesn’t work. Can anyone help me with this?

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Aug 7, 2018 at 02:06 PM
what version of Windows are you using?
I use Windows 10.