Reset CCM Password

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IssouVille Posts 4 Registration date Wednesday September 19, 2018 Status Member Last seen September 23, 2018 - Sep 19, 2018 at 12:32 PM
issou - Oct 1, 2018 at 02:06 PM

Hello

I come to you because I forgot my CCM password.

As I havn't seen any CCM forum, I talk in the Windows one. Sorry about this.

I tried to log in, click on "forgot password", enter my email.
I recieve an email, with 2 links (for my 2 accounts with the same email).
When I click on a link for my first account, it redirect me on the login page, without sending me any new password.

Could ou help me ?

Sincerely,

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2 responses

Answer 1 / 2

Blocked Profile
Sep 19, 2018 at 04:06 PM

Well, why do you have two accounts?

Answer 2 / 2

IssouVille Posts 4 Registration date Wednesday September 19, 2018 Status Member Last seen September 23, 2018
Sep 19, 2018 at 04:25 PM

I don't know. When I was on CCM, I was young ... I think I forgot my password pr my username.

Blocked Profile
Sep 19, 2018 at 04:27 PM

Well, the email is sending you to an account. PLease send me a private message, and I will see if we can have the account that you send me deleted, so you will then only be associated with the one that you want. To be clear, send me in a private messatge, the account name that you wish to have DELETED! I am not promising it will happen, I am only saying I will write it up the chain!

IssouVille Posts 4 Registration date Wednesday September 19, 2018 Status Member Last seen September 23, 2018
Sep 22, 2018 at 04:31 AM

Good morning
Sorry for my late, and thank you for your answer.
However, are you a moderator or a Staff member ?
Thank ou for your help

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 22, 2018 at 04:59 AM

Hi

ac3mark is a moderator.

You issue origin may have been that you have create an account on commentcamarche.net the French forum.

IssouVille Posts 4 Registration date Wednesday September 19, 2018 Status Member Last seen September 23, 2018
Sep 23, 2018 at 05:34 AM

Good morning
Thank you very much.
Indeed, my two account were created on the French version. Does it have any importance ?
Must I contact the moderator or you ?
Thank you for your help,
Sincerely

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 23, 2018 at 04:41 PM

Go to the top of this page, click on language and then on French.

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