WD passport can't find files

maryellen - Oct 3, 2018 at 01:46 PM - Latest reply: Ambucias 55661 Posts Monday February 1, 2010Registration dateModeratorStatus October 22, 2018 Last seen
- Oct 3, 2018 at 05:29 PM
Hello,

I have 500 GB of files on my brand new passport external drive. I can't open them to see them. My also brand new computer shows the files have been downloaded to the C drive, but they can't be found when looking for them. Now what?
Thank you!!



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Ambucias 55661 Posts Monday February 1, 2010Registration dateModeratorStatus October 22, 2018 Last seen - Oct 3, 2018 at 05:29 PM
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Thank you
Hello

I suggest that the files were transferred to your computer. You just don't know where they are.

I suggest, using your File Explorer, using a key word, that you search for them.

Good luck
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