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WD passport can't find files

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maryellen - Updated on Oct 3, 2018 at 04:59 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 3, 2018 at 05:29 PM
Hello,

I have 500 GB of files on my brand new passport external drive. I can't open them to see them. My also brand new computer shows the files have been downloaded to the C drive, but they can't be found when looking for them. Now what?
Thank you!!



1 response

Answer 1 / 1
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 3, 2018 at 05:29 PM
Hello

I suggest that the files were transferred to your computer. You just don't know where they are.

I suggest, using your File Explorer, using a key word, that you search for them.

Good luck

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