WD passport can't find files

Closed
maryellen - Updated on Oct 3, 2018 at 04:59 PM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Oct 3, 2018 at 05:29 PM
Hello,

I have 500 GB of files on my brand new passport external drive. I can't open them to see them. My also brand new computer shows the files have been downloaded to the C drive, but they can't be found when looking for them. Now what?
Thank you!!



1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,315
Oct 3, 2018 at 05:29 PM
Hello

I suggest that the files were transferred to your computer. You just don't know where they are.

I suggest, using your File Explorer, using a key word, that you search for them.

Good luck
0