I only get promotions or advertisements on Hotmail

Solved/Closed
cassandrafleming - Updated on Nov 29, 2018 at 02:54 AM
Israel Ayala Posts 7034 Registration date Monday December 17, 2012 Status Member Last seen April 12, 2021 - Nov 29, 2018 at 11:47 AM
I cannot receive personal or family members emails inside my Hotmail inbox, I only get promotions or advertisements.

1 reply

Israel Ayala Posts 7034 Registration date Monday December 17, 2012 Status Member Last seen April 12, 2021 9
Updated on Nov 29, 2018 at 11:51 AM
Hi,

Did you make any change on the Inbox settings? May be you added their e-mails to the Spam or Trash sections by mistake. Check if their mails are arriving in any of this section and let us know.

Best,
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