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Need help accessing my Google email

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sueledesma - Updated on Jan 16, 2019 at 03:44 AM
Ratnendra Ashok Posts 598 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   - Jan 16, 2019 at 03:50 AM
Hello,

I forgot my Gmail. password. I have also lost the phone number I provided to Google while signing up.But, I still have my Yahoo email available where Google can send recovery code. I did it today but Google said they still cannot verify that it was me. How do I access my Google account and email?

Please help!

1 response

Answer 1 / 1
Ratnendra Ashok Posts 598 Registration date Wednesday November 28, 2018 Status Member Last seen June 4, 2020   4,418
Jan 16, 2019 at 03:50 AM
Hi,

Was the Yahoo account you are trying to use to recover your account was registered as an alternate email address in your Google account settings?

Since, you have changed your phone number and do not have access to the old-registered email ID, please follow this link to read the available options of recovery.

Please revert in case of any query! 

Thanks 
1

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