PS4 Safe Mode

- - Latest reply: ac3mark
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- Jan 25, 2019 at 05:48 PM
My sons PS4 is in safe mode I plugged the remote in and tried the restart. Came back to safe mode. Then told me to download the reinstallation 6.20 or higher on a usb drive. I’ve done that it will do the download then once downloaded I goes to restart but once restarts goes back into safe mode. So I erased everything and started fresh. Less than a week later it went back into safe mode again. I tried this time to download reinstallation from internet did that and when restart back to safe mode. I don’t know why or how to get off safe mode other than erasing everything.
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12594
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Monday June 3, 2013
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July 19, 2019
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Thank you
Well, from what I just read "If you've tried the appropriate step(s) above and your PS4 still isn't operating properly, your console needs to come in for service. Please follow this link to setup a service case through WebRMA: SONY RMA Link"
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