Monitor, keyboard and mouse won't work after CPU upgrade

 Blocked Profile -

Today I got a new processor (AMD A8 7680). It was a temporal upgrade until I was going to buy a new computer. The problem is that when I turn on the computer no peripherals (screen, keyboard, monitor) won't work, also the HDD light never does anything.

I tried putting back the old CPU and it works perfectly fine. I updated the BIOS and nothing. Tried connecting the video cable directly to the motherboard and also nothing.

Is the CPU dead and need to request a new one or is a problem on my end?

My specs (with old cpu) are AMD A4 6320, GT 740, MSI A68HM-P33 (not V2) and 8GB ddr3 ram.

1 reply

If the specifications of the new cpu is inline with the MB, it sounds like it is bad. Return it and get another one. Always use ESD when handling chips.
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month