Incoming call rings once, can't answer
Closed
Hello,
I Skype video call my contact (he has win 10, I have 7) but it tells me "not available, leave message". It does ring once on his end but he can't answer. Our versions (desktop) are up to date. He hears the one ring and calls me back - we then connect OK. HIs settings (notifications, etc.) appear to be correct.
He was previously using the mobile version on his desktop PC and we thought that was the problem. But he deleted or uninstalled the mobile and now uses the desktop version. The desktop version was already installed so he tried using that but still no more than the one ring. It is up to date and I think (not positive) he reinstalled it to see if that might help. But no luck.
I Skype video call my contact (he has win 10, I have 7) but it tells me "not available, leave message". It does ring once on his end but he can't answer. Our versions (desktop) are up to date. He hears the one ring and calls me back - we then connect OK. HIs settings (notifications, etc.) appear to be correct.
He was previously using the mobile version on his desktop PC and we thought that was the problem. But he deleted or uninstalled the mobile and now uses the desktop version. The desktop version was already installed so he tried using that but still no more than the one ring. It is up to date and I think (not positive) he reinstalled it to see if that might help. But no luck.
System Configuration: Windows / Internet Explorer 11.0
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2 responses
mikepatinson007
Posts
1
Registration date
Tuesday July 16, 2019
Status
Member
Last seen
July 16, 2019
Updated on Jul 16, 2019 at 07:24 AM
Updated on Jul 16, 2019 at 07:24 AM
I have also encountered the same type of problem in skype which is causing a problem in video calling and then I found REMOVED FOR SPAM where I got proper help which also in the case helped me a lot, but I dont understand it, so I cannot describe to you what I did to fix it!!!
as having this issue when it was using skype for business but then I decided to switch to better paid but affordable VoIP based office phone system. but I tried to use things such as this
Reset the Network Settings
Refresh the Activation
try if it works for your issue.
or check this out
https://answers.microsoft.com/en-us/skype/forum/all/incoming-call-rings-once-and-then-stops-i-get/23d4fb5c-c231-46ea-8d23-4f4696d1deb5
Reset the Network Settings
Refresh the Activation
try if it works for your issue.
or check this out
https://answers.microsoft.com/en-us/skype/forum/all/incoming-call-rings-once-and-then-stops-i-get/23d4fb5c-c231-46ea-8d23-4f4696d1deb5
Jun 12, 2019 at 04:17 PM
Jun 12, 2019 at 05:14 PM
Jun 12, 2019 at 05:34 PM