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Yahoo Mail

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luke.nobles - 16 Jun 2019 à 15:48
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 16 Jun 2019 à 15:59
Hi,
I just bought a new phone, got a new phone number, and I no longer have access to my old phone. I apparently didn't set up a backup number or a backup email to recover it.
Now I'm locked out. Please help. What can I do?
email address is ***@***
but if they're going to email me an answer it's not gonna do me any good, being that I can't access my email.
Again, my old phone number does not exist anymore. How can I now verify I'm me and regain access to my email>
Thanks,
Luke

1 response

Réponse 1 / 1
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
16 Jun 2019 à 15:59
Hi Luke,

If when you created the account you have not registered an alternative phone number or email, you cannot receive a reset code, hence account recovery is impossible.

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