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luke.nobles
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Updated on Jun 16, 2019 at 03:51 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 16, 2019 at 03:59 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 16, 2019 at 03:59 PM
Hi,
I just bought a new phone, got a new phone number, and I no longer have access to my old phone. I apparently didn't set up a backup number or a backup email to recover it.
Now I'm locked out. Please help. What can I do?
email address is ***@***
but if they're going to email me an answer it's not gonna do me any good, being that I can't access my email.
Again, my old phone number does not exist anymore. How can I now verify I'm me and regain access to my email>
Thanks,
Luke
I just bought a new phone, got a new phone number, and I no longer have access to my old phone. I apparently didn't set up a backup number or a backup email to recover it.
Now I'm locked out. Please help. What can I do?
email address is ***@***
but if they're going to email me an answer it's not gonna do me any good, being that I can't access my email.
Again, my old phone number does not exist anymore. How can I now verify I'm me and regain access to my email>
Thanks,
Luke
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1 response
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Jun 16, 2019 at 03:59 PM
Jun 16, 2019 at 03:59 PM
Hi Luke,
If when you created the account you have not registered an alternative phone number or email, you cannot receive a reset code, hence account recovery is impossible.
If when you created the account you have not registered an alternative phone number or email, you cannot receive a reset code, hence account recovery is impossible.
