Unable to Confirm Facebook account identity on another computer

Closed
Jfune21 - Jul 25, 2019 at 01:27 AM
 Blocked Profile - Jul 25, 2019 at 02:13 PM
Hello,
I've been trying to confirm my identity, because my account was "mysteriously" accessed out of the blue. And it gives me the option, to confirm with recent comments, or to confirm with previous devices. I tried the previous comments challenge 3 times, and I know I got those comments right, but facebook still told me they couldn't recognize me. And then I tried to attempt the other option, which was to access through another device, but when I go and try to log on, on those other devices, the same confirmation pop-up shows. I need assistance, its really bugging me.


System Configuration: Windows / Chrome 75.0.3770.142

1 response

Blocked Profile
Jul 25, 2019 at 07:17 AM
We are ccm.Net and there is nothing that we can do to assist you, but say try agaun tomorrow!
Its the same pop-up, it makes no sense
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And I know I'm getting the past comments right.
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Blocked Profile
Jul 25, 2019 at 02:05 PM
We trust you. Try again tommorrow.
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Thats is of no help to me....
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I can't constantly be trying again, and again. It would be useless
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