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Sticker problem

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CHYEUNG - 26 Aug 2019 à 10:27
 CHYEUNG - 27 Aug 2019 à 11:04
I have bought a new iPhone and restored the backup of my old iPhone including whatsapp data to the new one through iTunes. The chat history, photos and videos are all fine but the Stickers saved in “favorite” tab are all disappeared in my new iPhone, how can I recover them?

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HelpiOS Posts 15620 Registration date Friday 30 October 2015 Status Moderator Last seen 29 October 2026 1,880
26 Aug 2019 à 18:36
It is possible that the stickers are not included during the backup.
CHYEUNG
27 Aug 2019 à 09:06
Isn't it backup everything?
HelpiOS Posts 15620 Registration date Friday 30 October 2015 Status Moderator Last seen 29 October 2026 1,880
27 Aug 2019 à 10:39
I'm not sure. Either the backup could not save them, or the backup does not support stickers.
CHYEUNG
27 Aug 2019 à 11:04
OK, thank you!

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