Trying to retrieve a password using a different email address

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prettysmile - 31 Aug 2019 à 18:30
HelpiOS Posts 8471 Registration date Friday 30 October 2015 Status Moderator Last seen 21 July 2026 - 31 Aug 2019 à 18:47
Hello,

how do i request for a new password if i no longer have access to the same email i started with

System Configuration: Android / Chrome 76.0.3809.89
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1 response

HelpiOS Posts 8471 Registration date Friday 30 October 2015 Status Moderator Last seen 21 July 2026 1,880
31 Aug 2019 à 18:47
Hi,

If you have registered a phone number, it is possible to reset your password with it.

Otherwise, when Facebook asks you to select one of the contact info registered on your account, click on No longer have access to these.

Check out this article for more instructions: How To Reset Your Facebook Password.