Whats app voice notes/messages stops on one second

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pistone45 Posts 1 Registration date Tuesday September 10, 2019 Status Member Last seen September 10, 2019 - Sep 10, 2019 at 09:42 AM
HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 - Sep 11, 2019 at 01:36 PM
When recording a voice note it is stopping at one second. I can record a 30 second voice note but after am done and hit send it trims itself to one second every time and when you play the one second it is like static. I tried clearing cache, uninstalling it but nothing is changing. I also tried recording voice notes in other apps and built in recorder it's working fine as well. What's app is given full permission and all also. Am using HMD's Global nokia 6 unlocked version running android pie.>
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1 response

HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 1,884
Sep 11, 2019 at 01:36 PM
Hi,

According to WhatsApp, this issue is caused by an interference with the multi-touch functionality on the screen of your phone, either by a case or by some sort of film or screen protector. Please remove all accessories from the phone and try this feature.

Source: https://faq.whatsapp.com/iphone/why-do-my-voice-messages-stop-recording-after-9-or-10-seconds
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