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Problem logging in

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beatomwas@yahoo.com - Sep 17, 2019 at 04:41 AM
HelpiOS Posts 17756 Status Moderator - Sep 17, 2019 at 06:07 AM
My email address is inaccessible...i get the response that you do not recognise it..help
My email address is :***@***
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1 response

Answer 1 / 1
HelpiOS Posts 17756 Status Moderator 1,878
Sep 17, 2019 at 06:07 AM
Hi,

If you haven't logged into your account in the last 12 months, it has been automatically deleted due to inactivity. In this case, you must create a new one.

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