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Please help hacked facebook account, yahoo mail is unrecognized

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ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019 - Updated on Sep 28, 2019 at 04:23 PM
HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 - Sep 19, 2019 at 09:40 AM
Hi,
Please help someone hacked my facebook account (Rj Paniergo) when I try to recover it, facebook's sending out the recovery code on its user ID email "***@yahoo.com" however when I try to access ***@yahoo.com it says:

"Sorry We Don’t Recognize This Email Address or Phone Number"

please help for any way for me to reactivate or reaccess my yahoo mail to get facebook's recovery code

thanks!

1 response

Answer 1 / 1
HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 1,865
Sep 19, 2019 at 09:15 AM
If you haven't logged into your account for 12 months, it was deleted due to inactivity.

In this case, recovery will not be possible.

Sorry.
0
ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:18 AM
But do you know a way for a facebook account to be recovered without accessing my yahoo mail by the way I dont also dont have any other alternate email for my facebook neither a mobile number synced to it
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HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 1,865
Sep 19, 2019 at 09:23 AM
I think the Facebook account will not be able to be recovered, but before, you can try these steps to recover it without your contact info.

Good luck.
0
ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:29 AM
thanks =( I may need to create new fb account however its just so sad to let it go for I already had that account for 10 yrs now
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HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 1,865
Updated on Sep 19, 2019 at 09:39 AM
For your new account, remember to update your recovery information whenever necessary to avoid the same situation.

Also, here are some tips for securing your Facebook account:
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ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:39 AM
thanks for the help and adviced ^^
0

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