Please help hacked facebook account, yahoo mail is unrecognized

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ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019 - Updated on Sep 28, 2019 at 04:23 PM
HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 - Sep 19, 2019 at 09:40 AM

Hi,
Please help someone hacked my facebook account (Rj Paniergo) when I try to recover it, facebook's sending out the recovery code on its user ID email "***@yahoo.com" however when I try to access ***@yahoo.com it says:

"Sorry We Don’t Recognize This Email Address or Phone Number"

please help for any way for me to reactivate or reaccess my yahoo mail to get facebook's recovery code

thanks!

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1 response

Answer 1 / 1

HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 1,880
Sep 19, 2019 at 09:15 AM

If you haven't logged into your account for 12 months, it was deleted due to inactivity.

In this case, recovery will not be possible.

Sorry.

ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:18 AM

But do you know a way for a facebook account to be recovered without accessing my yahoo mail by the way I dont also dont have any other alternate email for my facebook neither a mobile number synced to it

HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 1,880
Sep 19, 2019 at 09:23 AM

I think the Facebook account will not be able to be recovered, but before, you can try these steps to recover it without your contact info.

Good luck.

ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:29 AM

thanks =( I may need to create new fb account however its just so sad to let it go for I already had that account for 10 yrs now

HelpiOS Posts 8464 Registration date Friday October 30, 2015 Status Moderator Last seen July 10, 2026 1,880
Updated on Sep 19, 2019 at 09:39 AM

For your new account, remember to update your recovery information whenever necessary to avoid the same situation.

Also, here are some tips for securing your Facebook account:

ryona Posts 4 Registration date Thursday September 19, 2019 Status Member Last seen September 19, 2019
Sep 19, 2019 at 09:39 AM

thanks for the help and adviced ^^

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