Yahoo account recovery

Closed
jane - Sep 30, 2019 at 11:41 PM
HelpiOS Posts 14339 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2024 - Oct 1, 2019 at 04:18 AM
Hello,



Why Yahoo cant recognize my yahoo account?

***@*** that is my yahoo account, if enter this, it says "Sorry we dont recognize your account". Please help!
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1 response

HelpiOS Posts 14339 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2024 1,885
Oct 1, 2019 at 04:18 AM
Hi,

This message means that the account no longer exists on Yahoo's server. This happens if your account has been inactive for 12 months.

If it is the case, you must create a new account.
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