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Yahoo account recovery

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jane - Sep 30, 2019 at 11:41 PM
HelpiOS Posts 17755 Status Moderator - Oct 1, 2019 at 04:18 AM
Hello,



Why Yahoo cant recognize my yahoo account?

***@*** that is my yahoo account, if enter this, it says "Sorry we dont recognize your account". Please help!
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HelpiOS Posts 17755 Status Moderator 1,878
Oct 1, 2019 at 04:18 AM
Hi,

This message means that the account no longer exists on Yahoo's server. This happens if your account has been inactive for 12 months.

If it is the case, you must create a new account.

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