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IP address unavailable on my LG x power

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DavidR - Nov 9, 2019 at 12:42 PM
HelpiOS Posts 17775 Status Moderator - Sep 3, 2020 at 06:21 PM
I keep getting kicked off my wifi network at home. It obtains and then disables. When I check status of phone it displays IP address as "unavailable". Set up visitor network in case too many devices were connected but still getting disabled. Checked the router and there is no issue (other devices connected with no problem) Suggestions please!
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3 responses

Answer 1 / 3
Onlycauseigotta
Mar 18, 2020 at 10:27 AM
My spouse's phone is also experiencing this. Any solutions?
Answer 2 / 3
jamescrane Posts 1 Registration date Tuesday July 14, 2020 Status Member Last seen September 2, 2020
Jul 14, 2020 at 02:12 PM
Guys did you solve your problem?
Answer 3 / 3
HelpiOS Posts 17775 Status Moderator 1,878
Sep 3, 2020 at 06:21 PM
Hi,

Perhaps your phone is losing the WiFi signal. Does it reconnect to WiFi if the signal increases?

You can try resetting your phone's network settings by going to Settings > Backup & Reset > Network Settings Reset > Reset Settings.

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