Power Save Mode Won't Go Off

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flmonline - Dec 4, 2019 at 04:18 PM
Aoife McCambridge Posts 450 Registration date Monday November 25, 2019 Status Member Last seen October 17, 2021   - Dec 5, 2019 at 04:29 AM
Hello, I had Windows 7 on my desktop. I had a version of Windows 10 on my desktop that I THINK I installed. But as soon as I did my computer went into Power Save Mode and I cannot get it to completely reboot. Have I killed it? Thanks



System Configuration: Windows / Chrome 78.0.3904.108
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2 responses

Aoife McCambridge Posts 450 Registration date Monday November 25, 2019 Status Member Last seen October 17, 2021   8,445
Dec 5, 2019 at 04:29 AM
Hi there,

Here are some things you can try to fix this problem:

1) Disconnect all external devices
Make sure your usb, printer, media card, camera etc are all disconnected as these can interfere with Windows normal reboot process. You can leave monitor, mouse and keyboard connected. Try rebooting again.

2) Is there an error message?
Take note of this error message if there is one and troubleshoot accordingly.

3)Reboot into safe mode
-On your keyboard, press Windows Key+S.
-Type “Settings” (no quotes), then hit Enter.
-Select Update & Security.
-Go to the left-pane menu, then click Recovery.
-Click the Restart Now button under the Advanced Startup section.
-Once you get to the Choose an Option screen, select Troubleshoot.
-Click Advanced Options.
-Go to Startup Settings, then select Restart.
-Once your PC restarts, you will see a list of options.
-You can launch your unit in Safe Mode by pressing 4 or F4.

If there is no booting issue while you're in safe mode then there is no problem with your basic drivers and default settings. Following on from this, exit safe mode using the following steps:

-Right-click the Start button.
-From the list, select Run.
-Type msconfig, then hit Enter. This should open the System Configuration window.
-Click the Boot tab.
-Make sure that the Safe Boot option box is not selected.
-Restart your PC.

4) Reset your computer
Please note that this will delete your personal files so make sure you have a recent backup before doing this!
-Click the Search icon on your taskbar.
-Type Settings, then press Enter.
-Select Update & Security.
-Go to the left-pane menu, then choose Recovery.
-Click the Get Started button under the Reset this PC section.

5) Try a system restore
This shouldn't affect your personal files

-On your keyboard, press Windows Key+S.
-Type System Restore.
-Select Create a Restore Point from the results.
-Submit your administrator password. If you are prompted to give permission, click Yes.
-The System Properties window should show up.
-Click the System Restore button, then select Next.
-Choose a restore point which you created before the problem occurred.
-Click Next, then select Finish.

Try some of these procedures and see how you get on. Let us know if the problem doesn't clear up for you.

Best,
Aoife
Aoife McCambridge

Content Editor and Community Manager - CCM.net

2
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Dec 5, 2019 at 04:11 AM
Hello there !

Have a look at this forum question/answer, this looks like it could be of use.

Let me know if it helps,
David
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