Asus rog strix scar 2

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Johnalvin0818 Posts 1 Registration date Wednesday 1 January 2020 Status Member Last seen 1 January 2020 - 1 Jan 2020 à 23:46
 Johnalvindorado@gmail.com - 2 Jan 2020 à 04:00
Hello,

I bought my asus rog strix scar 2 yesterday when I tried to power it on without the power cable nothing happened.
Then I plugged in the power cable and it worked. Once powered up I then removed the power cable and the laptop turned off.
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1 response

David Webb Posts 3177 Registration date Monday 25 November 2019 Status Member Last seen 15 May 2023   6,928
Updated on Jan 2, 2020 at 11:46 AM
Hello, this could be a battery issue considering that as soon as you removed the power cable, the laptop turned off.

Edit: Or as stated below, your battery may not have been charged if it is new, charge it up and then see if it stays on.

Have a look here for ASUS battery troubleshooting tips (there are a few different options).

Let me know if that helps.

Johnalvindorado@gmail.com
2 Jan 2020 à 04:00
But it is built in battery.
My laptop only 2days old.
I cant open it.