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Asus rog strix scar 2

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Johnalvin0818 Posts 1 Registration date Wednesday January 1, 2020 Status Member Last seen January 1, 2020 - Jan 1, 2020 at 11:46 PM
 Johnalvindorado@gmail.com - Jan 2, 2020 at 04:00 AM
Hello,

I bought my asus rog strix scar 2 yesterday when I tried to power it on without the power cable nothing happened.
Then I plugged in the power cable and it worked. Once powered up I then removed the power cable and the laptop turned off.
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Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Updated on Jan 2, 2020 at 11:46 AM
Hello, this could be a battery issue considering that as soon as you removed the power cable, the laptop turned off.

Edit: Or as stated below, your battery may not have been charged if it is new, charge it up and then see if it stays on.

Have a look here for ASUS battery troubleshooting tips (there are a few different options).

Let me know if that helps.

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Johnalvindorado@gmail.com
Jan 2, 2020 at 04:00 AM
But it is built in battery.
My laptop only 2days old.
I cant open it.
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