I forget my password in my Lenovo laptop, I use window 8.1

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Daniel - Jan 11, 2020 at 11:36 AM
HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 - Jan 12, 2020 at 01:08 PM
I am follewing your :
Power on your Lenovo laptop, and press F8. Choose Safe Mode, and press the Enter key in the Advanced Boot Option window.
but not usefull. what shall I do. I need help
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1 response

HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 1,891
Jan 12, 2020 at 01:08 PM
Hi,

If your user account is associated with a Microsoft account, you can reset the password by following the instructions described on this page.

However, if you're using a local account instead of a Microsoft account, you must reinstall Windows, but keep in mind that you'll lose all your personal data. For more info about password recovery, see this help page.
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