Trying to reset my password, to an account that i use very little,
Closed
Jeff
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Updated on Aug 19, 2020 at 04:21 PM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - Aug 19, 2020 at 07:33 PM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - Aug 19, 2020 at 07:33 PM
I have had this account for 20 + years and now i cant get in it, i have gotten the code to reset and jumped threw hoop after hoop, did all the list of e-mail accounts that i can remember, and some subject lines, which i seldom use a subject.
and they cant allow me in, saying that with info i have entered, they cant prove its my account,
If i didn't need some e-mails and a lot of pictures on this account, i'd tell them to shove it.
But I need it.
What can I do?????
contact me at ***@***
and they cant allow me in, saying that with info i have entered, they cant prove its my account,
If i didn't need some e-mails and a lot of pictures on this account, i'd tell them to shove it.
But I need it.
What can I do?????
contact me at ***@***
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1 response
HelpiOS
Posts
14784
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 28, 2025
1,869
Aug 19, 2020 at 07:33 PM
Aug 19, 2020 at 07:33 PM
Hi,
Try recovering your account by filling out the recovery form and submitting it to Microsoft. The instructions on how to proceed are explained in this article.
See also this page for tips on filling out the recovery form.
Good luck.
Try recovering your account by filling out the recovery form and submitting it to Microsoft. The instructions on how to proceed are explained in this article.
See also this page for tips on filling out the recovery form.
Good luck.