Restricted Contacts when sharing a photo via Whatsapp

Report
Posts
5
Registration date
Saturday December 5, 2020
Status
Member
Last seen
December 6, 2020
-
Posts
9352
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 12, 2021
-
Clicking the menu icon (3 vertical dots) on my photo's and then the 'share' wording used to bring up a list of my whatsapp contacts and allow me to choose the person to send to.
Now it simply shows 6 names ( And I can't fathom out the selection criteria for those 6 !)
How can I get back to seeing the full list of my whatsapp contacts?

5 replies

Posts
9352
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 12, 2021
956
Hi,

Make sure that you've the latest version of WhatsApp. If this is the case, go to WhatsApp's Settings > Contacts and check the option Show all contacts.

If some of your contacts are not based in the same country as you, try adding their country code to their phone numbers. To find out the country code, see: International Dialing Codes.

In case your contacts still won't appear, check that WhatsApp has full access to your contacts list and try restarting your phone.

If that doesn't work, make sure that the missing contacts have a WhatsApp account.
Posts
5
Registration date
Saturday December 5, 2020
Status
Member
Last seen
December 6, 2020

When I go into Whatsapp >Settings there's no line labelled ' Contacts'
'Account'; 'Chats'; 'Notifications'; 'storageand Data' and 'Help'
in phone 'Settings' > 'Apps'> 'WhatsApp' >'version' it says 2.20.206.24 : I can't see any 'update' button.
Using a Samsung S8 Android Version 10
Thanks for trying to help but still at a loss.

Sorry that second line should have made it clear that these lines exist on my phone
Posts
9352
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 12, 2021
956 >
Posts
5
Registration date
Saturday December 5, 2020
Status
Member
Last seen
December 6, 2020

It seems to be the latest version. To check if WhatsApp is up to date, open Play Store, tap the Menu icon located at the top left and go to My Apps & Games. If you don't see WhatsApp, then the app is up to date.

You can also try the following to refresh the contact list in WhatsApp: tap on the New Chat icon, select the options menu (3 vertical dots) and choose Refresh.
Posts
5
Registration date
Saturday December 5, 2020
Status
Member
Last seen
December 6, 2020

Thanks for your further reply. Checked the up-to-dateness of whatsApp and did the refresh you suggested - no change to the restriction.
I'm going to investigate the 6 names that come up to see if they have anything in common.
Posts
5
Registration date
Saturday December 5, 2020
Status
Member
Last seen
December 6, 2020

can't see anything consistent in the records of each of those names. All show icon for outgoing calls via phone and via WhatsApp
Posts
10
Registration date
Wednesday December 2, 2020
Status
Member
Last seen
December 16, 2020
1
If you are talking about sharing a photo received/sent on WhatsApp and you want to forward it to some other contact then instead of reaching the "three-dot" menu. Just long press the photo in the messages and then select the forward icon which will be a right arrow beside the share button - it will open up the WhatsApp contact list.

If you want to send the photo from a Gallery then Click on Share and then select WhatsApp. It will show all your WhatsApp contact.
Posts
9352
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
January 12, 2021
956
Try uninstalling the application and reinstalling it again.

Before you uninstall it, backup your WhatsApp data as explained here.

Once you've reinstalled it, here's how to restore your WhatsApp backup.

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!