Dell monitor won't exit power saving mode--changed battery!
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phop_2655
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Dec 16, 2020 at 01:12 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 - Dec 17, 2020 at 05:24 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 - Dec 17, 2020 at 05:24 AM
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David Webb
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Dec 17, 2020 at 05:24 AM
Dec 17, 2020 at 05:24 AM
Hello, besides what Dell suggest to do in their open help forum, I don't know what else to suggest. You've already done what Dell suggest:
If you can get your hands on another monitor to troubleshoot and be sure if its not a problem with your PC that would help. Because you don't want to be buying a new monitor, if the monitor isn't the problem. Or alternatively, to see if its the PC, test your monitor on another PC if possible.
Regards
- Turn the monitor off
- Disconnect every cable (including the power cable) from the rear and side of the monitor
- Press the monitor power button in for 8 seconds
- Reconnect the power cable and a single video cable to the monitor and retest
If you can get your hands on another monitor to troubleshoot and be sure if its not a problem with your PC that would help. Because you don't want to be buying a new monitor, if the monitor isn't the problem. Or alternatively, to see if its the PC, test your monitor on another PC if possible.
Regards
