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Facebook locked me out because of age. I'm over 70.

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Judy - Jan 16, 2021 at 05:36 PM
HelpiOS Posts 17776 Status Moderator - Jan 22, 2021 at 04:15 AM
March of 2020, Facebook locked me out...said I was too young. I'm over 70. I completed the Facebook resolution form. I sent my voter registration card. Then, I received a notice confirming that they had received my file (the voter reg. card). Heard nothing. Now, when I try to log in, I get a message saying it's been too long since I sent my file. I'm still locked out.

2 responses

Answer 1 / 2
HelpiOS Posts 17776 Status Moderator 1,878
Jan 17, 2021 at 11:20 AM
Hi,

Facebook may take several weeks to a few months to verify your documents and confirm your age. You must wait until they've completed the review process.

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