Submitted age verification document but not get reply. Facebook Id locked.

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Hello All,

I was getting below message when try to open my facebook account:

"Your account has been locked because we need to confirm your age. Please complete the form below within 28 days to regain access to your account. If you don’t confirm your age within 28 days, your account will be deleted."

I aleeady submitted my age proof documents 7days back. Submitted on (27.04.2020). Still I had not received any response from Facebook. Same page is coming and asking to submit my id for verification.

Need help in below points:
1. How long facebook need to give a reply?
2. Is there any other alternatives to recover my account?
3. How do I know if verification is in progress or not?

P.S: This is my only ID using since last 9years and I want it back as all memories were present. Please help.

Thank you all!

1 reply

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Hi,

Facebook, in some cases, make take several weeks to a few months to verify your documents.

Once they have confirmed your identity, Facebook will get back to you.

You must wait until they have finished.
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Hi

Thanks for replying. When I logged in its redirected to same verification page, what does that mean? Is it something tbey have not verified yet or what?
Posts
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2,566 > atanuatanubiswas
Hello, if you are redirected to the same verification page that would imply they have not yet verified your account. Don't keep verifying because this won't help. You will just have to wait for Facebook to get around to verifying your account, however this can take several weeks, even months.
>
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Monday November 25, 2019
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Hi David,

Thank you for the information!

In that case I will wait until Facebook verify my details. But is there any surety that: " Facebook will definitely verify my details?"

Please help to let me those please. Thank you!
Posts
1554
Registration date
Monday November 25, 2019
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Administrator
Last seen
December 3, 2020
2,566 > atanuatanubiswas
You're welcome. Unfortunately, that is the million dollar question! There are so many Facebook users, they must have 1000's if not more verification requests per day...

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