David, thanks for responding. I should have mentioned downloading, but I quit trying to do that awhile ago because it does not seem to work.
When I'm looking at the email, there is an icon with top and bottom areas at the bottom of each image. If I select the image and click on the bottom area that says 'download' when I mouse over that area, the image is deselected and nothing happens.
Its probably me. I do wish I could enlarge and clarify these images.