Business account: unable to promote posts as “an error has occurred”

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LauraG - Jun 27, 2021 at 07:49 PM
GeekPeek
Posts
116
Registration date
Tuesday June 30, 2020
Status
Member
Last seen
June 30, 2021
- Jun 30, 2021 at 01:59 AM
Hello,
I’ve been experiencing problems with the promotions on IG. It’s been a week now I’ve been unable to promote my posts or edit my current promotions. When I click on “edit” or “promote” it shows “an error as occurred from our side please try later”. I’ve reported this issues several times to the support, I’ve used the Ad manager, I’ve updated my security details on both IG and FB.. I’ve literally tried them all and nothing is happening. I need the promotions to get new clients and I’m so annoyed I’m unable to do this. Impossible to speak to someone human on IG and the Help section with their useless questions doesn’t help at all. Is someone else experiencing this or someone can help me?
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1 reply

GeekPeek
Posts
116
Registration date
Tuesday June 30, 2020
Status
Member
Last seen
June 30, 2021
43
Jun 30, 2021 at 01:59 AM
The reasons why you might see the Try Again Later error:

Your IP address is blocked by Instagram.
Your IMEI smartphone number is blocked.
You have violated the Instagram community guidelines.
Your account or posts are reported by other users.
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