My WD HDD lights up, fans spin
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percy
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Jul 25, 2021 at 01:17 PM
Irina2207 Posts 46 Registration date Friday January 21, 2022 Status Member Last seen June 26, 2023 - Apr 12, 2022 at 06:20 AM
Irina2207 Posts 46 Registration date Friday January 21, 2022 Status Member Last seen June 26, 2023 - Apr 12, 2022 at 06:20 AM
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3 responses
HelpiOS
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Updated on Jul 25, 2021 at 05:51 PM
Updated on Jul 25, 2021 at 05:51 PM
Hi,
I suggest you try connecting it to another USB port or to another computer. I can't tell you for sure if your retailer will try to fix it as you lost the proof of purchase, but you can try to ask them anyway.
Good luck
I suggest you try connecting it to another USB port or to another computer. I can't tell you for sure if your retailer will try to fix it as you lost the proof of purchase, but you can try to ask them anyway.
Good luck
nathanwirth
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Aug 1, 2021 at 08:12 AM
Aug 1, 2021 at 08:12 AM
Hi,
As it is not showing in the device manager, I would like to suggest you to check it in disk management also. It might be possible that the device has no assigned letter or turned into RAW format. Check it in disk management, hope then you will be able to fix it.
As it is not showing in the device manager, I would like to suggest you to check it in disk management also. It might be possible that the device has no assigned letter or turned into RAW format. Check it in disk management, hope then you will be able to fix it.
Irina2207
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Apr 12, 2022 at 06:20 AM
Apr 12, 2022 at 06:20 AM
Fix 1: Change USB Port
It is the first port of call. The reason is, that there are equal chances of USB Port damage. Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem exists with the drive or not.
Fix 2: Turn On USB Root Hub
Another simple trick to fix the issue. In this, you just have to Turn On all USB Root Hub.
Execution Steps are:
Click Start
Type devmgmt.MSc
Press Enter
Click Device Manager
Expand Universal Serial Bus controllers
Now, right-click on USB Root Hub, choose Properties followed by Power Management
Disable Allow the computer to turn off this device to save power
Follow the process for all USB Root Hub
Reboot PC
Fix 3: Clean-up Virus
There are equal chances of virus infection. To resolve it the best solution is to use virus cleaning software. It has the potential to remove the virus from the drive as well as the PC and make your drive accessible.
Situation 2: External Drive Not Working but Blinking
Solution 1: Unhide all Hidden Devices
Go to Start
Type: devmgmt.msc
Hit Enter
Under Device Manager, choose View followed by Show hidden devices
Click on the + sign to expand all notes
Right-click on greyed entries and choose to uninstall
Lastly, reboot the PC and try again
Solution 2: Uninstall Driver
Go to Start
Key in devmgmt. MSC and press Enter
Expand Universal Serial Universal Serial Bus controllers
Right-click on each USB device and click Uninstall
Verify whether there is an unrecognized device or not.
If there is any, click on the Drivers tab and uninstall the drivers
Again, check My Computer/My PC for external drive
If does not show, restart your PC. ( in case if it shows initially but disappears later, then repeat the above step and click on Disk Management -> Change Drive Letter -> Reconnect it)
Solution 3: Change Registry
Modifying the registry is another great approach to fixing the issue. Steps to modify the Registry are:
Go to Start
Type: regedt32 and Hit OK
Backup Registry
Click Export
In left side, click OK, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
Delete upper filter or lower filter
Retry External Drive
Now, open your drive to access your data
It is the first port of call. The reason is, that there are equal chances of USB Port damage. Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem exists with the drive or not.
Fix 2: Turn On USB Root Hub
Another simple trick to fix the issue. In this, you just have to Turn On all USB Root Hub.
Execution Steps are:
Click Start
Type devmgmt.MSc
Press Enter
Click Device Manager
Expand Universal Serial Bus controllers
Now, right-click on USB Root Hub, choose Properties followed by Power Management
Disable Allow the computer to turn off this device to save power
Follow the process for all USB Root Hub
Reboot PC
Fix 3: Clean-up Virus
There are equal chances of virus infection. To resolve it the best solution is to use virus cleaning software. It has the potential to remove the virus from the drive as well as the PC and make your drive accessible.
Situation 2: External Drive Not Working but Blinking
Solution 1: Unhide all Hidden Devices
Go to Start
Type: devmgmt.msc
Hit Enter
Under Device Manager, choose View followed by Show hidden devices
Click on the + sign to expand all notes
Right-click on greyed entries and choose to uninstall
Lastly, reboot the PC and try again
Solution 2: Uninstall Driver
Go to Start
Key in devmgmt. MSC and press Enter
Expand Universal Serial Universal Serial Bus controllers
Right-click on each USB device and click Uninstall
Verify whether there is an unrecognized device or not.
If there is any, click on the Drivers tab and uninstall the drivers
Again, check My Computer/My PC for external drive
If does not show, restart your PC. ( in case if it shows initially but disappears later, then repeat the above step and click on Disk Management -> Change Drive Letter -> Reconnect it)
Solution 3: Change Registry
Modifying the registry is another great approach to fixing the issue. Steps to modify the Registry are:
Go to Start
Type: regedt32 and Hit OK
Backup Registry
Click Export
In left side, click OK, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
Delete upper filter or lower filter
Retry External Drive
Now, open your drive to access your data
